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  • Ideas |

    How conversational interfaces make the internet more accessible for everyone

    by Josh Shi

    This story is part of a series on bringing the journalism we produce to as many people as possible, regardless of language, access to technology, or physical capability. Find the series introduction, as well as a list of published stories here. In 2004, human-computer interaction professor Alan Dix published the third edition of Human-Computer Interaction along with his colleagues, Janet Finley, Gregory Abowd, and Russell Beale. In a chapter called “The Interaction,” the authors wrote...

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  • Ideas |

    Getting started with conversational bots using Wit.ai

    by Bomani McClendon

    Bots. The word is everywhere and each week seems to bring a new project or piece of technology — from Facebook's new bot-building platform to Microsoft's Bot Framework to Taco Bell's bot for Slack. Journalism is not immune. Platforms like Quartz and Purple use bots to bring a conversational feel to news with a mobile apps and SMS interfaces while CNN’s bot will send you personalized news right through Facebook Messenger. The potential appeal of...

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  • Events |

    SND panel: How designers can try to correct for the unconscious bias in design

    by Jessica Soberman

    At last week’s Society of News Design’s San Francisco Conference, three speakers hosted a panel on the application of unconscious bias in design: Sanny Lin, a product designer at Bloc; Martin Gee, senior art director at Time; and Tory Hargro, a product design manager at Facebook. Unconscious biases are the unconscious clichéd beliefs we hold about certain social groups. While we may consciously loathe the biases, numerous studies and research show that we act on...

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  • Ideas |

    Newsroom love stories start with collaboration and communication

    by Anne Li

    This twice-weekly exchange has been going on since my first editor’s meeting two years ago when I first joined the editing team of North by Northwestern, Northwestern’s online student-run news magazine: “We’re going to do a story on the architecture on campus for this Sunday,” a section editor declares excitedly at the editorial meeting. “It’s going to be interactive. It’ll be so cool!” “That’s great,” a managing editor responds. “Have you talked to the interactive...

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