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  • Ideas |

    How conversational interfaces make the internet more accessible for everyone

    by Josh Shi

    This story is part of a series on bringing the journalism we produce to as many people as possible, regardless of language, access to technology, or physical capability. Find the series introduction, as well as a list of published stories here. In 2004, human-computer interaction professor Alan Dix published the third edition of Human-Computer Interaction along with his colleagues, Janet Finley, Gregory Abowd, and Russell Beale. In a chapter called “The Interaction,” the authors wrote...

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  • Ideas |

    Getting started with conversational bots using Wit.ai

    by Bomani McClendon

    Bots. The word is everywhere and each week seems to bring a new project or piece of technology — from Facebook's new bot-building platform to Microsoft's Bot Framework to Taco Bell's bot for Slack. Journalism is not immune. Platforms like Quartz and Purple use bots to bring a conversational feel to news with a mobile apps and SMS interfaces while CNN’s bot will send you personalized news right through Facebook Messenger. The potential appeal of...

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  • Profiles , People |

    Michael Lopp on Apple, managing humans and disruptive technology

    by Miranda Mulligan

    Editor's note: Using the theory ‘Hire humans. Not skills. Not roles.’ as inspiration, the Lab’s profiles are Q&As with highly-impressive makers and strategists from media and its fringes, each with unique perspectives on journalism, publishing and communications technology. We’re talking to smart people who are shaping the future of media. Not all of them work in a newsroom, not all are big names, not all have fancy titles, but each are bright people with something to...

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  • Profiles , Apps & projects |

    Evening Edition's big rush to return to slow news

    by Ryan Graff

    The beauty of startup life is how quickly things happen. For Evening Edition — a journalism startup dedicated, ironically, to slow news —quick meant taking a spark of an idea from a Wednesday night Twitter conversation, building it, and launching the product four days later. “In less than a week’s time we went from a joke on twitter, to something that was live and people could subscribe to,” says Jim Ray, one of Evening Edition’s co-founders....

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