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  • mozfest , Ideas , Events |

    MozFest 2013: If it ain't broke, break it — how and why to test your news site

    Moments following the Boston Marathon bombings, the Boston Globe's website shut down due to excessive traffic. And it stayed down. For hours. Suddenly, the state's most prominent news provider was no longer an information resource for arguably the state's most newsworthy event in years. As Dan Sinker, head of the Knight-Mozilla OpenNews project, and speaker at this year's MozFest so eloquently put it: this is a really stupid problem to have. Sinker teamed with Dylan...

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  • Ideas |

    User testing: how news designers and developers add context to quantitative data

    by Jessica Soberman

    Last week I wrote about how news organizations use A/B testing to help iterate on design elements such as page layout and headline writing-style in order to increase reader engagement. The technique provides essential information about what a reader is doing, but it does have limitations. “When you’re only looking at metrics you see the what, but you don’t see the why,” said Steve Mulder, director of user experience and analytics at NPR Digital Services....

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  • Ideas |

    Designing from data — How news organizations use A/B testing to increase user engagement

    by Jessica Soberman

    Back in November I had a minor journalism crisis, questioning journalism’s impact on society and the business models that are trying to sustain news organizations. This prompted me to look into other ways that people interested in social impact were developing and organizing businesses. Long story short, I applied and was accepted into a 6-month program at Northwestern’s Kellogg School of Management called NUvention Impact. It’s an interdisciplinary social entrepreneurship program that gives Northwestern graduate...

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  • Lab projects |

    Twitter hacks and the Yahoo redesign: This week on Twitter

    by Stephen Autar

    Each week our very own Stephen Autar tracks the tech and journalism conversations on Twitter as he runs the @KnightLab handle. He offers a recap of the most intriguing and important stories each Friday. If you’ve been paying attention on Twitter this week, you know there was a lot to talk about. It wasn't journalism, but on Monday the Burger King Twitter account was hacked and “defaced,” according to CNET. The hacked tweets said the...

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  • Apps & projects |

    Alan Taylor's journey from technologist to journalist

    by Hilary Sharp

    Alan Taylor, photo editor and curator of The Atlantic’s InFocus, hadn’t planned to become a journalist. But he did just that a few years ago while working as a programmer for Boston.com. For years, he’d been using interesting pictures to craft photographic series for friends and family. “I seemed to have a knack for seeing these jumbled photographs and putting them in an order that felt right,” Taylor says. “It may not be chronological, but...

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  • Team news |

    Miranda Mulligan to head Knight Lab

    by Ryan Graff

    EVANSTON, Ill., June 28, 2012 — Miranda Mulligan, a seasoned innovator in journalism, education and news web design, has been named executive director of Northwestern University's Knight News Innovation Laboratory. The lab, which brings together journalists and computer scientists, aims to develop innovative technologies to be used by journalists, publishers and citizens locally, in the U.S. and abroad. Miranda Mulligan "This is an incredible team to be joining, and I'm grateful for the opportunity to further...

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