Jessica Soberman

Graduate Fellow

Articles

Articles by Jessica Soberman

  • SND panel: How designers can try to correct for the unconscious bias in design

    At last week’s Society of News Design’s San Francisco Conference, three speakers hosted a panel on the application of unconscious bias in design: Sanny Lin, a product designer at Bloc; Martin Gee, senior art director at Time; and Tory Hargro, a product design manager at Facebook. Unconscious biases are the unconscious clichéd beliefs we hold about certain social groups. While we may consciously loathe the biases, numerous studies and research show that we act on...

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  • New microsite to document and explore social network analysis in journalism

    Campaign contributions. Insider trading. Conflicts of interest. Each of these topics requires a journalist to understand relationships among people, places and organizations — social network analysis. The Knight Lab started exploring this subject in April 2013 by experimenting with software that makes it easier for journalists to perform SNA. Our next step: a Knight Lab microsite that serves as a hub for collective intelligence around the application of network analysis to journalism. The site is...

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  • 'The master conductor': product management in journalism

    My fellowship at the Knight Lab has been a deep dive into news media product development. I have spent the past year helping create tools such as twXplorer, which helps reporters leverage Twitter as a research and reporting tool, and Untangled, the Lab’s network analysis research initiative. I believe that digital innovation can drive social impact and that news media product teams are uniquely positioned to change the course of journalism's’ development and sustainability. So...

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  • MozFest 2013: Measuring news engagement and impact

    I’ve been thinking and writing recently about how news organizations can purposefully and meaningfully measure engagement and impact. It turns out to be a common question and at MozFest on Saturday morning Knight-Mozilla OpenNews fellows Brian Abelson, Stijn Debrouwere, Annabel Church, Sonya Song and MIT Center for Civic Media researchers Erhardt Graeff and J. Nathan Matias helped lead a session on the subject. Organizing thoughts and ideas in the news analytics sessions. The session started...

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  • User testing: how news designers and developers add context to quantitative data

    Last week I wrote about how news organizations use A/B testing to help iterate on design elements such as page layout and headline writing-style in order to increase reader engagement. The technique provides essential information about what a reader is doing, but it does have limitations. “When you’re only looking at metrics you see the what, but you don’t see the why,” said Steve Mulder, director of user experience and analytics at NPR Digital Services....

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  • Designing from data — How news organizations use A/B testing to increase user engagement

    Back in November I had a minor journalism crisis, questioning journalism’s impact on society and the business models that are trying to sustain news organizations. This prompted me to look into other ways that people interested in social impact were developing and organizing businesses. Long story short, I applied and was accepted into a 6-month program at Northwestern’s Kellogg School of Management called NUvention Impact. It’s an interdisciplinary social entrepreneurship program that gives Northwestern graduate...

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  • Mark S. Luckie on finding inspiration, testing ideas, and the importance of asking Why?

    The Lab’s profiles are Q&As with smart people who are shaping the future of media. Follow the series. The first eight years of Mark S. Luckie's career have been rich with accomplishment. For starters he founded and sold 10,000 Words. Then he penned The Digital Journalist's Handbook, which was published in 2010 and is now in its third edition. He's also held a variety of writing and technology jobs at the Los Angeles Times, Entertainment...

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  • Sisi Wei on news games, learning to code, and improving Code with Me

    The Lab’s profiles are Q&As with smart people who are shaping the future of media. Follow the series. As a journalist who is about to graduate, I find easy inspiration in Sisi Wei.  She’s a recent Northwestern grad (class of 2011), which is where I’m studying. More importantly she’s already had a big impact in journalism. She's a news application developer at ProPublica and a co-founder of Code with me, taking on the role of...

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