How a holiday shopping story led to an investigation of equal access to retail services based on race

For those of us who aren’t retail executives or addicted to Amazon’s Prime service, Bloomberg’s story on last-minute holiday shopping in November probably didn’t register. The story basically laid out the number of people the retailer could reach with its new Prime Free Same-Day Delivery service and how it might impact brick and mortar retailers like Target and Wal-Mart during the holiday season. But to the reporters who wrote it, that story provided the kernel...

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